What's going on with the store

HI ,
This summer I bought from egghead a T-shirt and the sticker pack but I never got them.

The thing is that not only I did’t get my goods , that egghead already charge me 17,50USD for the goods that I never got.

And you may say… well write them down about the problem, and I did that already but I haven’t got any answer from egghead, so I was wondering if you guys had also problems with buying things on the egghead store.

Thanks

International shipping and tarrifs are a challenge.

If you email support@egghead.io we can figure it out.